Project Description
IT in Telecommunications Certificate
Course ID – GKA-011
New competition, shorter product life cycles, cost pressures, and new and converging technologies create an increased demand for professionals who can effectively lead, manage, and deliver information and communication technology (ICT) systems.
This certificate is designed for communications industry professionals looking for advanced technical knowledge of applied telecommunications integrated with a solid grounding in business management, in light of the digital transformation and emerging information technologies (e.g., blockchain, social media, analytics, big data, robotics process automation).
It addresses the demanding requirements of the global communications industry, businesses, and government for technical expertise combined with the essential business/management skills. The certificate prepares candidates to derive strategies and plans, and how to effectively manage leading edge communications capabilities, for both internal and client constituents.
The goal for this candidate is to become a technical business leader responsible for planning communications products and services, for managing the resources required to implement the plan (including people, products, networks, and systems), and for the decisions and budgeting for development, acquisition, installation, and maintenance of products and services.
Understanding emerging information technologies and their impact on the telecommunications industry, and the roles and responsibilities of IT and non-IT stakeholders in leveraging these emerging technologies in light of the digital transformation, will be at the heart of all of the courses.
IT in Telecommunications Certificate
Course ID – GKA-011
All courses are available face-to-face
1. Telecommunication Industry IT
Evolution, Trends, & Management Practices, including changes in technology and their application/use, and regulations. This course focuses on how the digital transformation enables innovation, especially by leveraging technology (e.g., blockchain, robotics, AI, cognitive computing, analytics, big data) to empower customers/clients, along with the ever changing regulatory considerations.
2. Front-Office Processes, Services, & Applications
External Value Chain (e.g., Customer-Client & Partner Facing Marketing/Sales, Services, Supply Chain)
3. Back Office Processes & Applications
Internal Value Chain (e.g., Administrative Processes, Process Improvement)
4. Research & Development Processes and Applications
Innovation, new product/service life cycles, knowledge sharing, exchanges, collaboration, 3G, 4G and beyond
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