There is a lot of debate about diversity in tech, “the IT sector needs to promote more diversity”, “the IT sector is already diverse”, “diversity can foster creativity and innovation”… but what does it mean diversity and which challenges does diversity bring with it?
Companies and organizations nowadays operate in a global marketplace, they need to operate in and from different locations and across sectors interacting with different cultures and environments, globally and locally. Globalization has also increased cultural diversity in our societies, and companies and organizations are recognizing its value in terms of innovation and creativity. Having a homogeneous workforce can in fact lead to conscious and unconscious biases that can also affect the development of some technologies like facial recognition and cybersecurity, among the others. While diverse backgrounds, viewpoints and experiences can help to overcome the blind spots, develop new innovative, inclusive and comprehensive technologies and increase the level of protection and security.
But together with opportunities, cultural diversity brings also challenges: from internal organizational structure to company strategy, from human resource management to interacting and doing business across different markets.
This is why how to hire, train, retain and value diverse talents and promote an inclusive workplace is becoming more and more a priority for companies in all sectors.
The course will enable participants to:
– enhance communication and productivity,
– value and transform their diverse workforce into a real competitive advantage
– be aware of the effects of conscious and unconscious biases and promote a diverse approach in all the stages of the process from writing a job description
to the selection;
– identify critical aspects of the applicant’s culture and potential issues and clashes with the local and/or corporate culture;
– enhance awareness and understanding of the value of an inclusive workforce/meeting the needs of diverse service users and clients
– learn effective cross-cultural communication strategies and diversity and inclusion practices in the workplace;
– develop intercultural competencies to form, engage and lead intercultural team;
– pave the way for strategies, tools and synergies, more successful teams and more sustainable results.
Human Resource Management Elective
This course looks at the management of people in organizational contexts to create awareness of essential organizational resource. The course highlights the most important elements and tools human resource (HR) managers can adopt, and discusses ways of maximizing their efficacy, focusing on IT considerations.
On completion of this course the successful candidate will demonstrate:
1. An in-depth and advanced knowledge and understanding of the key elements of HR management
2. A systematic knowledge and sophisticated grasp of the different tools HR managers have at their disposal
3. A critical awareness of the suitability and limitations of HR tools for different people management-related problems, enabling them to recommend ways of maximizing the efficacy of different HR tools and propose solutions.
At the end of this course the successful candidate should be able to:
1. Critically evaluate the role of HR in business organizations
2. Assess the impact of different HR tools for key areas of HR management
3. Research and appraise suitable HR tools for a number of different organizational problems
4. Recommend appropriate HR tools for a number of people-oriented business problems and assess their impact
5. Critically evaluate different leadership models and put forward approaches of leadership to professional situations in case studies.
• The role of HR in business organizations
• Recruitment and selection
• Employee induction
• Human resource development
• Performance management
• Reward management