1. Financial Services Industry Trends and Issues
This course concentrates on the current and emerging IT opportunities for the financial services industry. Due to the diversity of this industry (banking, brokerage, and insurance), along with the assortment of client characteristic (i.e. retail vs. institutional) we modularize the lectures by industry and client partitions, based on the background and objectives of the attendees. This segregation will provide candidates with a better understanding of this ever-changing industry use of IT. Upon successful completion of this course, candidates will have a solid understanding of the industry, market dynamics, and their roles in ensuring the effective application of technology today and in the industry’s future. This course focuses on how the digital transformation enables innovation, especially by leveraging emerging technologies (e.g., blockchain, robotics process automation, AI, social media, analytics, big data) to empower customers/clients, along with the ever changing regulatory considerations.
2. Financial Services Industry Capital Markets
Financial services organizations are, of course, major employers of IT personnel, including on international trading floors where capital markets products are bought and sold for clients and for the institutions own value. The course is predominantly about leveraging IT in Capital Markets. However, based on the participants background and goals the course will focus more on Capital Markets or more on the use of IT. Additionally, based on the candidates and degree of interest, and the time available, the course will devote some time to the use of IT in organization of trading floors.
3. Financial Services IT Back Office Operations
This course is designed to provide attendees with an in-depth understanding of the financial services back office processes and the role of information technology (IT) in these processes. The primary goal is on helping candidates to be an effective provider of information system strategies, and the development and operations plans in this arena. The various phases of the trade process will be described, including key regulatory requirements. The current contributions of IT to the process will be reviewed, including straight-through processing, T+1, and foreign exchange trades.
4. Financial Services Marketing and Sales
This course concentrates on the use of IT in the effective selling and marketing processes in the financial services industry. Due to the diversity of this industry (banking, brokerage, and insurance), along with the multiplicity of client characteristic (i.e. retail vs. institutional) the course will modularize the lectures by industry and client characteristics. This segregation will provide attendees with a better understanding of this ever-changing industry. Upon successful completion of this program, candidates will understand how to identify client constituent’s product needs and the ability for financial services companies to deliver the appropriate product (services) in a timely, cost-effective fashion. Corporate branding and marketing strategies will also be reviewed and challenged by the candidate.