Business Communications

• Overcome nervousness and anxiety and learn to project with control and confidence.
  
• Design, outline and deliver your ideas in a concise, persuasive presentation.
  
• Use audience involvement techniques to identify and handle questions.
  
• Develop powerful slides and use props that can help your audience remember your message.
  
• Create an engaging and entertaining presentation that you can deliver with few or no notes.
  
• No information overload; just practical & applicable instruction and practice.
  
• Eliminate distracting mannerisms and use body language, eye contact and tone of voice to achieve professional level results.

Effective Business Writing

When you put words on paper—whether for an e-marketing campaign, a letter to a potential customer, or a marketing piece advertising your products and services, or a simple e-mail, you’re making a powerful statement about yourself and your organization. Are your writing projects getting the results you desire while presenting you, the writer, in the very best light? Is your writing crafted specifically to the medium you’re using and the market you’re targeting? If writing is your primary responsibility or a part of your daily routine, you’ll want to be sure your material is clear, concise and your message easily understood by your reader. Learn sure-fire methods for weeding out jargon, clichés and verbiage, hitting the bull’s-eye with your e-mail and marketing pieces, leading-edge copywriting techniques and how to apply them properly and so much more. Take this opportunity to reap the benefits of more polished, more professional, more powerful written communications than ever before.

English Conversation Groups for International Students

Here is an opportunity for non-native English speakers to improve conversational English language skills. International Graduate students can practice speaking English in a fun and informal setting.

• Confidently claim value at the table and maximize results
  
• Create helpful strategies for dealing with difficult people and situations
  
• Eliminate “negotiation regret” and second-guessing your strategy
  
• Increase your ability to interact productively with individuals, groups and other cultures
  
• Manage more effectively through verbal and non-verbal communication

Meeting/Group Facilitation

Very few business people are fond of meetings. Meetings have earned a reputation as a necessary evil of organizational management. Poor meeting management is a primary culprit for this attitude. Many times meetings are held for no apparent reason. Meeting management guide books suggest standard approaches to meetings: have an agenda, invite in advance, deal with disruption and so forth. The problem is that not all meetings are the same. Not all meetings require agendas, for example, and dealing with disruption is different depending on the type of meeting. This course elaborates on the various types of meetings and how meeting management applies to each type.