Project Description
Technology Enabled Learning Certificate
Course ID – GKA-025
The support of multiple locations (including globalization) for organizations (e.g., universities, internal and external education/training departments) is now an essential component for the successful development (education, training) of candidates (e.g., students, internal and external staff). In addition, today’s fast paced dynamic workplace environment has driven the need to provide flexible any-time any-place education/training. The advent of coronavirus raised the importance of this distance learning to a new level. This certificate prepares organizations (e.g., managers, teachers) to be effective educators/trainers in today’s multi-location global environment that leverages information technology.
Technology Enabled Learning Certificate
Course ID – GKA-025
The four (4) course descriptions for this Certificate are:
(All courses are available face-to-face)
1. Effective Use of Technologies in Training / Education
Course goals and content are designed to enable organizations (e.g., managers, teachers) to define strategies and plans to deploy education/training initiatives (e.g., technical training, management and skills development) through the effective utilization of various delivery models and approaches; especially online. The course focuses on the process for analyzing the objectives of the training/education programs, and defining specific organizational stategies, while designing effective plans for current/emerging technology utilization, including synchronous and asynchronous education/training initiatives/models.
Topics & concepts:
- Value of Providing Education/Training to Candidates/Employees
- Defining Program Objectives; Identifying the Gap Between Required/Future and Current Skill Sets
- Considerations for Synchronous (online and face-to-face), Asynchronous, and Blended/Hybrid Delivery/Communications
- Alternative Online/Cloud Delivery Approaches (e.g., Texting, Forums, Chats, Blogs, Webcasts, Podcasts, Webinars, Video Conferencing, Face-to Face, Learning Management Systems)
- Evaluating and Selecting Alternative Delivery Models, Technologies, Vendors, and Service Providers
- Sourcing Considerations (in-house versus outsource) for Education/Training and Technologies
- Effective Techniques for Online Education/Training
- Building a Strategy, Plan, and Business Case for the Education/Training Initiative
2. Distance Learning: Understanding Culture & Language
This course focuses on preparing for the differences in language, culture, and perspectives when defining international and interorganizational (e.g., business/management versus IT/technical) education/training programs. Course topics & concepts:
- Overview of Global Cultural and Organizational Perspectives and Considerations
- Differences in Training Versus Education
- Communications – Preferred and Required
- Language Considerations (Business Versus IT), and Language Translators
- Misinterpretation, Misunderstanding, Mistranslation
- Having IT and Non-IT participants In the Same Course
- Differences between Western and Eastern Planning Processes
- Issues Which Affect Planning and Activities Schedules
- Relationship Building: Long-term vs. Short-term; Maintaining, Relationships, Developing Mutually Beneficial Activities
- Use of Multiple/Different Technologies for Enhancing Interorganizational and Global Communications
- Political/Legal Issues to Consider
- Communications Strategies
- Leveraging Hybrid/Blended Delivery Models
- Time Zone Effects on Communications Management
3. Curriculum Design, Development, & Program Evaluation
This course provides processes for the development and facilitation of project/process-based learning experiences, to enhance training/education effectiveness. The teaching and learning of high-level thinking processes including problem solving, creative thinking, communications, collaboration, teamwork, and constructive critical thinking is perhaps one of the most difficult levels of competency to achieve in any organization. This course helps managers and teachers design and implement customized case studies to train/educate employees/students/candidates. The case studies provide environments for the development and evaluation of these process skills, utilizing the company’s content.
Course topics & concepts:
- Differences Between Education and Training
- Course/Program Product Development Cycle
- Understand/the Target Audience and Objectives
- Curriculum Objectives, Design, and Creation/Production
- Creating a Course Description and Syllabus
- Content Experts and Interactive Designers
- Sources of Content
- Interactive Case Studies and Labs
- Rapid Prototyping
- Content vs. Process, or What vs. How
- Hybrid, Asynchronous and Synchronous Models
- Content Distribution Mechanisms
- Effective Use of Cases, Examples, Projects
- Proof of Learning; Evaluating Learning Objectives
4. Managing Transitions: Train the Trainer Program
This course provides methods and project-oriented experiences, enabling managers and master trainers to educate their sub-groups in facilitation methods for managing transition and change within the organizational structure. Most often, it’s not the change itself that defeats a new technology implementation, nor new methods, skill sets or the flexibility required to change the workforce’s thinking – it’s the transition from losing a known skill set, to the new company mission/goals, which have not been acquired or mastered. This program helps companies with training organizations to develop the capacity for change, helping employees and administrators to acquire new skills critical for their company’s success.
Course topics & concepts:
- Organizational Goals and Mission Setting
- Problem Identification and Case Study
- Defining Measurable Objectives
- Solutions: Letting Go of Previous Practices and Methods
- Solutions: Managing the In-between Transition
- Role of Education/Training in Managing Change
- Considerations for Different Delivery Models and Approaches
- Key Stakeholders and Their Roles/Responsibilities
- Identifying and Selecting Subject Matter Experts
- Approaches for Preparing New Faculty
- Strategic, Tactical, and Operational Governance Considerations
- New Skills, New Process, New Beginning
- Dealing with Continuous Change
- Rapid Prototyping Projects
- Implementing Best Practices
- Sourcing and Preparing Teachers
- Practical Case Studies
- Localized Case Studies
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